Pre-service
1.We will help you confirm the model of our machine according to your offered pipe information.
2.You are very welcome to see our machine how to work in the factory before you place an order with us.
Aftersales-service:
1. Our machine is easy to use. Operation manual and teaching video will be sent out with machine.
We also offer free training in our factory, the following is our training contents:
Detailed function of our machine, 1 hour;
NC control using, 0.5 hour;
Tooling installation and adjustment, 0.5-1 hours;
Maintenance and repair, 0.5-1 hours;
Real operation according client products, 1-2 hours.
During the training period,we offer free pick-up,hotel and food.
2. We guarantee machine quality for 13 months, during this period, if spare parts of the machine are not man-made damage, we can send the component to the customer by DHL, TNT freely.
3.Our factory provide the service for the customer forever, if the customer need operation help,we provide 24 hours on-line reply service.