Garden Chair Adults Patio Egg Chair Hammock Gazebo Swings Cushion Bed Outdoor Hanging Swing

Garden Chair Adults Patio Egg Chair Hammock Gazebo Swings Cushion Bed Outdoor Hanging Swing

Before-sale:
1. we have international busniess department, offering professional replies in time;
2. we have OEM service, could soon offer quotation based on customerized requirements;
3. we have people in factory who specailly work with sales, enabling us answering and solving issues very fast and reliabl, like sending some samples, taking HD photos, etc;

After-sale:
1. we have professional after-sale service team, aiming at dealing with all possible problems for our customer soonest and properly, including compensation and refund, etc;
2. we have sales that will regular send our new models to our customers, and also new signs appeared in their markets based on our data;
3. we pay much attention to product quality and business situation of our customers, and would help them to do their busniess well.

1.Q: Are you a factory or a trading company?
A: We are a factory specializing in the production of household furniture.

2.Q:Can I have a sample order?
A: Yes, we welcome sample order of outdoor hanging swing to test and check quality.
Mixed samples are acceptable.
However customer has to pay for the product cost and shippingcost.

3.Q:What about the delivery time?
A: Sample needs 5-10 days, mass production time needs 15-45 days for orders.

4.Q: can you accept custom or OEM orders?
A: Yes, we can.Welcome to sample custom, also welcome to sample processing.

5.Q:Do you offer guarantee for the products?
A: Yes, we offer 2 years warranty to our products.

6.Q:How do you sove the complaint from customer?
A: Find the key point of complaint firstly,take steps to solve it. If the mistake belong us,we will bear all losses.

7.Q:Production Lead Time:
1.High Season(September to April): 35-60 days

2.Low Season( May to August) :around 15-35 days

3.We will come up with a detailed production schedule for each order and this schedule will be a platform for onward communication between customers and us.