Sample:
Q:What is the delivery time of a sample?
3-7 days with our neutral package, customized 1C logo on sample is avialable
Q:How do you ship the samples?
By express. In order to ship without any damage, we prefer by Fedex/DHL/TNT/UPS
Mass Production
Q:What is the MOQ?
A:3,000pcs. We also accept small quantity for the 1st trial order.
Quality control
Q:How do you control the quality ?
A:Strict IQC standard before assembling, then we have 7 qc steps to guarantee the quality: air tight test/function test/QA
test/Aging test/Visual test/on-site repairing/weighing.
Q:Do you have any certification for aroma diffuser?
A: CE, ROHS,FCC,UL certification cover for all humidifier and aroma diffuser product. BSCI for factory
Warranty:
Q:What is your general failure rate?
A:Low than 0.3%
Payment Term:
Q: What is your payment term for sample order?
A: Full T/T for sample, USD collected by Paypal, RMB by bank transfer
Q: What is your payment term for Mass order?
A: T/T, 30% deposit, balance 70% collected before container loading.