1. Can your products be customized for your clients with their logo on?
Yes, all our products are designed and customized as required, including color, print, pattern and logo.
2. Do you provide customers with game solutions, based on their ideas or plans?
Sure, we can develop various kind of game software, we have 20+ year experience in the field of game solution software and hardware, and we've gained a good reputation in China and all over the world. Especially in USA.
3. How about your after-sales service?
24 months warranty. Free lifetime service guarantee: All questions can be highly appreciated and free for you. If extra extension is requested, please feel to contact us for details.
4. How can we solve if we cannot successfully install the board and encounter technical issues?
You can refer to the enclosed product manual and wiring instruction upon purchase. We will always provide online assistance if necessary.
5. How will you ship my game & machine and how long will it take to reach me?
Game boards, parts and supplies are shipped via DHL, FedEx or UPS.
We deliver to your closest port or terminal and your machines can be shipped via;
– Air Cargo: approximately 3-5 days
– Sea Freight: in a 20ft or 40ft container (approximately 30 days depending on transit times)
For freight costings and further details on shipping please contact us.