Q1:What is your minimum order quantity?
A:Sample order is acceptable.For OEM order,the MOQ is 1000-2000pcs which depends on the specific style.
Q2:What is the payment terms?
A:We support T/T,Paypal,Western Union,Alibaba Trade Assurance order(VISA,MasterCard,e-Checking).
Q3:When will you deliver the goods after receiving the order?
A:For sample order,we can ship the items within three days after processing the order.
For OEM order,the delivery time depends on the products.Welcome to contact us to speak more details.
Q4:Do you provide OEM or ODM service?
A:Yes,we are a professional manufacturer with many years of design and production experience.
Tell us your idea,we'll make it come true.
Q5:How to do if I receive broken products?
A:We have QC department to inspect each product before shipping.If you receive broken product,please send us the images of product and package at the first time and we'll help to solve it.
Q6:How can I get the goods?
A:We'll ship out to you and sent you the tracking number to check the logistics information.If we ship door to door by express,the courier will deliver the goods to your exact address.If we ship by air or by sea,you need to go airport and harbour to arrange picking up by yourself.
Q7:Why hasn't my goods arrived for a long time?
A:Apologized for the issue.Delivery can be affected by the weather,custom,local policy and so on.If you have been waiting much time,please contact us and we'll try our best to help you to tackle your problems.