Q1. Can I have a sample order for LED aluminum profile? A: Yes, We provide free samples and accessories to test and check quality. Q2: Do you accept OEM and ODM? A: Yes, we have extensive experience in OEM and ODM services with 7 years of experience. Q3. Do you have any MOQ limit for LED aluminum profile order? A: Low MOQ, 1pc for sample checking is available. Q4: What is your standard length? And maximum length? A: We have 1meters,2 meters, 2.5 meters or even 3 meters long, the maximum length is 6 meters and Cut according to your requirements(Customization) Q5. What about the lead time? A:Sample needs 1 day, mass production time needs 5-7 days for order quantity more than . Q6. How do you ship the goods and how long does it take to arrive? A: We usually ship by DHL, UPS, FedEx . It usually takes 3-5 days to arrive. Airline and sea shipping also optional. Q7. How to proceed an order for LED aluminum profile? A:Firstly,let us know your requirements or application.Secondly,We quote according to your requirements or our suggestions.Thirdly,customer confirms the samples and places deposit for formal order.Fourthly,We arrange the production. Q8. Is it OK to print my logo on LED aluminum profile product? A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample. Q9: Do you offer guarantee for the products? A: Yes, we offer 2-5 years warranty to our products. Q10: How to deal with the faulty? A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%. Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
