Q1: What power do you use in your factory?-V,-Hz, 3 phase or single phase?
(Like 220 V , 50 Hz , single or 380 V, 50 Hz ,3 phase...etc)
Q2: Can I Put my Logo on the machine?
Yes, Sure .
Q3. How can I trust you for the first-time business?
We can supply the business license and certificates. if you still worry about our company,
we suggest using Alibaba trade assurance service for all transactions to protect your money
and ensure our service for you.
Q4. How can you ensure the machine's quality after we purchase the order?
Before delivery, we will produce the equipment according to the agreed requirements, and
after production, we will provide detailed operating instructions, testing videos, certification
documents, etc. Alternatively, you can arrange a third-party inspector to do inspection and
give you report.
Q5: How about the after-sale service and guarantee period?
1. 18-month warranty period for whole machine except for human factors etc. and 18 months’
after-sale service starts from the date when you receive machine .
2. Consultation services for whole machine life, and 24 hours technical support by email or video on line.
3.English software, user manual and the installation & debugging by our experienced technicians.