Q : Are you a trading company or manufacturer?
A : We are a full service manufacturer with design and development capabilities.
Q : Can I order various models into one container?
A : Yes, it's acceptable.
Q: What services can we provide?
A : Accepted Delivery Terms: FOB, CFR, CIF, EXW, FCA;
Accepted Payment Currency: USD, EUR, CNY;
Accepted Payment Type: T/T, L/C, PayPal;
Q: What is the MOQ?
A: MOQ varies depending on different models, please contact us for details. Normally for 100-1000pcs.
Q: Could I use my own LOGO on the products?
A: Yes, customized Logo and design for mass production are acceptable.
Q : Do you provide warranty service?
A : We offer a 1-year limited warranty (damage not caused by human factors), and free replacement parts service.
Q: Do you provide samples?
A: We can provide a sample with freight and handling charges at your expense.
Q : Can I choose the colors?
A: We offer two standard colours - black and grey. However, if the MOQ is met, we can accept customized colours.
Q: What is your lead time?
A: Our production lead time is typically between 30 to 45 days from receiving payment, depending on chosen items, quantities and specific requirements. We can have off the shelf goods ready to be shipped in 5 to 10 days if there are available stock and no change request.