1, Are you a factory or trading company?.
A: We are a factory in Foshan City, China.
2, Can I customize some products I want?
A: Yes, we accept customized products and manufacture as per your requirements.
3, Can I option the LED color?
A:Yes, Color can be single or multi, constantly or flashing.
4, Can you print my logo on the product?
A: Yes, we can print the logo on the product, you can provide the logo by CDR.AI file to us.
5, Do you offer guarantee for the products?
A: Yes, we offer 1 years warranty to our products.
6, How to deal with the faulty?
A, Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%. B, Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
7, How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.