Q1:Are you a factory or trader ?
We are trade and manufacturer located in Guangdong China.
Q2:
What is your MOQ ?
Our MOQ is 2PCS . Meanwhile,we stock some products in USA. you can also directly buy from us for small quantity if we have stocks overseas.
Q3:How do you guarantee quality?
(1) Strictly inspect in the production process.
(2) Carry out strict sampling inspection of products before shipment to ensure that the product packaging is intact.
Q4:
What to do if not satisfied with the quality?
Quality is our first priority for running our business. We strictly control product quality, and strictly follow up ISO 9001 and S6 system to minimize the defective rate. In case of any defective products, pls kindly let us know and provide the relevant pictures/video for reference. We will compensate for you and find out how to eliminate the defective factor ultimately.
Q5:Do you have warehouse? How can I buy several products and not big quantity?
We have warehouse in USA and stock some of our products there, you can reach our sales person to check what you can buy from us directly. Our warehouse staff can handle the transportation to your warehouse directly.
Q6:Can we get some faucet samples for test?
Sure, faucet Samples are always availabe for you. but you have to pay for the sample charge and freight charge.
Q7:How long is your production time?
Usually, it takes 15~25 days after deposit received. While for larger order, we try our best to catch up your shipment.
Q8:
What other service can you offer?
1) A 20 years experience factory direct selling(quality is promised, price is the most honest)
2) 24hours trademanager online service.
3) High efficient big shipping company cooperated.
4) Fast lead time 10-15 days