Q1. Which payment methods are available?
Ans. We use most safest/reliable source of payment like Paypal/Wire Bank Transfer/Western Union.
Q2. Are you factory?
Ans. YES! We are factory and our factory is located in Jaipur, Rajasthan, India
The largest natural gemstones producing country in the world. Welcome to visit us!
Q3. Why choose your company?
Ans. Because we have rich experience in Gemstone and Jewelry production , focusing on quality, We are a high quality manufacturer. Our supply is stable and the wholesale price is favourable.
Q4. Is the stone polished by hand?
Ans. Yes, Each and Every stone is processed and polished by the hands of Indian Artisans.
Q5. How long can I get the stones?
Ans. Stones are in stock and will be dispatched within 1-2 days. If there is no stock, the production time is about 5-10 days. It depends on the quantity you ordered.
Q6. Can I place a mixed order?
Ans. Yes, we accept mixed orders. The same size and shape, can be mixed to order different colors.
Q7.What promises can you make if there are any quality problems?
Ans. Please contact us within a week and attach pictures or videos of damaged products.If the situation is confirmed, we will replace it with new products or refund the money after we received the damaged goods.
Q8. What is your payment terms?
Ans. We take 100% advance before production. We accept payment via PayPal, Wire Transfer only and Western Union.
Q9. Did you give free samples?
Ans. Before you order our product in bulk, you can request for its free samples. We will love to send them to you.
Q10. What is Carat?
Ans. Carat is the standard unit of weight around the world in which a gemstone or diamond is measured. Carat originated from the Latin
word "Carratus" which relates to Carob Bean (seed).
1 Carat = 200 milligrams = 0.200 grams
Q11. How can I place an order?
Ans. Buyer can place the order by two ways:
(1) Via Email or Direct Message:
Step 1: Send the direct message on Alibaba or Email us the items you want to order: nnexportindia@gmail.com
Step 2: Send us payment via PayPal, Wire Transfer or Western Union.
Step 3: Wait for your order to receive.
(1) Online Order:
Step 1: Log on to any of our website:
www.nnexports.com | www.nainathgems.com
Step 2: Add items to cart.
Step 3: Proceed to checkout.