Q1.Why choose BTO?
--We are a leading bathroom solution suppler with 10 years" history since 2010. Q2. What are the advantages of choosing BTO? -- Product quality assurance, delivery guarantee, good after-sales service. -- Cost-effective, fast development efficiency, professional operation . -- Help customers to design new products,develop your potential market. -- we have rich experience in the design and processing of sanitary ware products. -- We have rich experience in serving international large enterprises. Products export more than 20 countries. -- We have independent design, manufacturing ability of production equipment and molds. -- We have perfect and mature supporting supply chain,lower mold costs,short process. Q3. What is your MOQ? --100 pcs for each SKU, no MOQ if we have stock. Trial order for mixing items is also warmly welcomed. Q4. What is the Trade/payment terms? --FOB Shenzhen/Shantou/Nansha/Shekou port, 30% by TT as deposit,the balance 70% against the copy of bill of lading. Q5. How to get a sample? --Sample order is acceptable at your cost. Please contact with us and make sure what sample do you need. Q6: Will you return me the sample fee afterwards? --Yes, and we will return the sample fee to you in formal orders. Q7: What kind of products are you selling? --Sanitary ware including toilets, bidets and basins. Toilet: back to wall / wall hung / one-piece / two-piece. Bidet: back to wall / wall hung. Basin: above / under counter / wall hung. Q8: What Certificates do you have? --Watermark, CE, Watersense and so on. Q9: Do you provide OEM or ODM service? --Yes, we can. OEM: We have our own development team, capable of independently completing the development of the products you need. We have a mature production team which can quickly adapt to the production of new products; We have a complete quality control system which can control the quality of new products well; ODM: Every year, we develop new products applicable to different regions and different standards, and ODM have a large number of product choose. Q10: Can you produce according to customers' design? --Yes, we can produce toilets, bidets and basins according to customer's design base on MOQ. New molding cost is on customers' account. Q11: Can you produce the color that we want? -- Yes, we can make the colored toilets, bidet and basins according to customers' requirement. Q12: What toilet seat do you have? -- We have PP, UF, slim UF toilet seat cover. Q13: What valves do you have? -- We have Geberit valves, R&T valves, WDI valves, etc. according to customer's request. Q14: How is the packaging? -- We can pack the toilets, bidets, and basins according to customer's request. Otherwise we normally use 5-lay carton package. Q15: Can I pack the products in pallet? -- Yes, we can use pallet to pack the toilet, bidet and basin. Q16: Can I use ex-factory, CIF or else? -- Yes. We can offer the price upon request. If you use CIF, the price is base on order quantity. Please tell us your estimated order quantity to enable us to quote. Q17: Do you accept other payment methods? -- We accept T/T, L/C, Western Union, Paypal, etc |