Can I have a sample for test?
Yes, samples are available. We will offer the sample of LED strip light for 1 to 5 meters, ancthe sample could provide for customer with free, but the freight will be covered by customelaccount. The sample freight will be returned to customer account after we cooperate.
How about the lead time?
Usually we had material in stock, regular order delivery time 3--7 days after the order (Pl) paid.Custom products 8--15 days (Custom PCB).
How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline andsea shipping are also optional.
Do you accept OEM service?
Yes, we accept OEM order. we will produce the products as your requirement.
ls it Ok to print my logo on product and package?
Yes, it is OK. Before our production, please inform us formally, and confirm the design firstly based on the sample that we send to you.
What payment can you accept?
We are so glad that you can pay by T/T, and of course, you can also pay by L/C, Western Union, PayPal.
Are you a factory? Where is your factory?
Yes, our factory name is PERFECT LED LED. We are a factory which has more than 10 years experience on production LED strip light and aluminum profile.Our company located in Dongguan, Huangjiang, Guangdong, China.
Do you accept the third party inspection?
Yes absolutely we accept.
How to precede an order for led strip light?
Firstly let us know your requirements or application.Secondly we quote according to your requirements or our suggestions.Thirdly customer confirms the samples and places deposit for formal order. Fourthly we arrange the production once the payment received.Finally, once finish production, we will arrange shipment and send the track Number with no delay.
How much tax should I pay for custom when we buy goods from you?
Different country had different import policy: you need to figure out with Custom, We don't have a exact answer about this. but most of country 25% on the invoice value.
What after-sale services does your factory offer?
Our factory offers free technical support, and we will provide replacement and refund service ifany product problem.