1,Q:Why your quotation is higher than some other suppliers?
A:In domestic market, the high and low quality brands are mixed together. There are many low-cost ats for generators which is actually assembled with some cheaper and unstable parts, it crudely, to reduce costs and use of substandard components for assembly, there is a very big security risk! In order to protect the pro personal and property safety, please do not covet low price, be sure to choose a reliable dual power automatic transfer switch!
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2,Q:Your ats for generators control voltage is 220V/230V or 110V/120V ?
A:Our ATS control voltage is normally 220V(230V),50Hz,if your Control voltage is 110V(120V) 60Hz,then you must tell us about this,it is important for us to make correct dual power automatic transfer switch for you.
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3,Q:Should I choose 2Poles,3Poles or 4Poles ats for generators?
A:If your two power supply are single phase(L-N),then you can choose 2Poles or 4Poles ATS.
If your two power supply are three phases three wires(L-L-L),then you can choose 3Poles ATS.
If your two power supply are three phases four wires(L-L-L-N),then you can choose 4Poles ATS.
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4,Q:In our country,voltage is very unstable,Your ats for generators will be easy to be damaged?
A: As we said we use the best quality key parts for ats for generators,such as Relays in ats ,We use silver contact relays which is famous chinese brand. For motor in the ats,we use copper coil quality. So all of these will assure it quality better and stable than some other suppliers.
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5,Q:How many years quality warranty you can offer?
A:We promise to give customer 2 years warranty since we ship the goods,our warranty time is longer than most of competitors.
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6,Q: Can I get some samples?
A: Yes,sample order is available for quality check and market test.
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7,Q: What’s the delivery time?
A: It usually takes about 2-5 working days for small sample order and 10-35 days for big order.