Q1. Are you a Manufacturer or a Trading Comapny?
A: We are a profession Manufacturer which have been exported for 10 years.
Q2. Can you make the goods based on our requirement?
A: We can do the OEM, please send your detail requirements to us and we will give you quotation first.
Q3. Do you have stock?
A: Our products are divided into 2 parts, one part has no stock but another one whose MOQ is 10 pcs has stock. You can directly order it, you also can ask us to add your logo or information on our existing products. Please click Customerized products to find your favorite.
Q4. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q5. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available
Q6. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q7. How to proceed an order for led light?
A: Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%. Secondly,
during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.