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Q1: What information do you need to provide me with?

A: Size, material, box, color, quantity.

Q2: I don't know anything about product design. Can you help me with it?

A: Yes, we have a professional team that can provide you with designs for free. Supports both OEM and ODM services

Q3: Can I get a sample before I decide to place an order?

A: Yes, if the material is high-quality plastic material PP plastic, we can provide you with samples free of charge: sample fees are required

Q4: If I want to place a batch order directly, will you make a sample for me first?

A: Generally, we will arrange production after you confirm the design, and once the sample is completed, we will send a video and image for your confirmation. After you confirm, if the final product is not the same as the design, or is not what you want, we will redo or refund it, so you do not need to worry that what you receive is not what you want.

Q5: If I find some quality issues after receiving the goods, can you arrange for me to replace them immediately?

A: If the quality problem is caused by us, we will provide after-sales service immediately.

Q6: What is your lead time?

A: For samples, the delivery period is 3-7 working days, and for bulk orders, the delivery period is approximately 10-30 working days.

Q7: What type of transportation do you provide?

A: Sea transportation, sea door to door transportation, air transportation, air door to door transportation, express delivery (TNT, DHL, FEDEX, UPS, SF, etc.) . Accepted Delivery Terms: FOB,CFR,CIF,EXW,FAS,CIP,FCA,CPT,DEQ,DDP,DDU,Express Delivery,DAF,DES

Q8: Payment method?

A: Paypal, Letter of Credit, TT (Bank Transfer), D/P, D/A , Alipay