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FAQ Q1. Are u a manufacturer or a trading company? We are a manufacturer，located in Zhongshan，Welcome to visit our factory at anytime. Q2. Can we customize our brand color box & carton box? can u provide ODM/OEM service? Yes. We welcome your ODM/OEM customization requirements，we can discuss and find the best solution, and help you win the market. Q3. What is your terms of payment? Usually, we accept T/T, irrevocable L/C at sight. For regular orders, Terms of payment 30% deposit, full payment before delivery the goods. Q4. What is your terms of delivery? We accept EXW, FOB, CIF, etc. You can choose the one which is the most convenient or cost effective for you. Q5. How many days will samples be finished? and how about the mass production? 1. Generally speaking. 5-7days for samples making. 10-25days for bulk order. 2. The lead timeof mass production would depend on quantity of orders. Q6. What is your terms of packing? Generally, we pack our goods in neutral color box and cartons. If is fragile we will make wooden frame. and we also can according to your requirements. Q7. How about after sale service? Usually, our quality is very good, so don't worry about quality issues. For defective batch products, we can discuss the solution. We will make a satisfied solution for you within 24 hours when we confirm the problems. Q8.What is your MOQ? Low MOQ, 1pcs sample is available. Our Service 1. Reply your enquiry in 24 working hour. 2. Experienced staffs answer all your questions in professional and fluent 3. Customized Design is available.OEM & ODM are welcome. 4. Exclusive and unique solution can be provided to our customer by our well-trained and professional engineers and staffs. 5. Special discount and protection of sales area provided to your distributor. Sincerely welcome OEM requirements. We will strive to provide the highest quality products and customer service.