Q1.What is the MOQ?
Normally 2000pcs, but also depends on the package. For example, you need clear bottles instead of colored ones (this requires 5000pcs).
Q2.
I want to start off small, can you help me?
A: We are happy to help you. The biggest challenge for small business is MOQ and price, so we suggest you do detailed product planning, if you have a target price that will be better, so that we can give you a clearer idea about style, formulation, and package.
Q3.
What is the production lead time?
A:
Normally one month, for some special product or when in our peak week, it may take 45 days.
Q4.
Can you make the formula I want?
A:
Yes. We have an in-house lab for formula research.
Q5.
Can you source the packaging for us?
A:
Yes, we have an experienced sourcing team and a stable of accessory suppliers, we encourage you to send us your ideas for packaging so that we can provide you with exactly what you want, quickly.
Q6.
Do you use fragrance oil or essential oil?
A:
We can use both, it’s up to you,
But essential oil will be expensive
And, you also can provide the oil to us for production. i
Q7.
Can you make natural or organic product?
A:
We will try to use substances that exist in nature, rather than artificially created ingredients. However, based on existing technology and cost limitations, 100% natural and organic is difficult to achieve.
And we must point out that there is a huge difference between natural and organic. There is no national standard or law that defines what is natural, but you can refer to third-party organizations for definitions. But organic is regulated by the USDA.
Q8.
How much is your sample and what is the lead time?
A:
If the samples are common and small quantity, we can give you free and send off within a week.
However, if you need many samples with complex processes, then we may charge you a fee and they may take up to half a month to make.
Q9.
What is your production lead time?
A:
Normally it takes around one month, but in our peak season, it may need 45 days.