About Products
Q: Does your touch sensor light switch need a neutral wire to install?
A: No, it does not need a neutral wire to install.
Q: Do you offer 4-way touch light switch?
A: Yes, we offer 4-way touch switch, it functions stably.
Q: How does your touch dimmer switch work as a LED dimmer touch light switch?
A: First, it works with LED dimmable light bulbs perfectly. It also works with other kinds of light bulbs when LED-Transformator
is used (followed with the package when requested). Second, you will need to push the switch button, leave for 1-2 seconds, and
push the button again to dim your light bulbs.
Q: How do I activate my remote control touch switch?
A: You will need to synchronize the touch switch with the remote control according to our user manual. It is very easy, and it
takes only two steps.
About Customization
Q: Can I print my logo on the touch screen light switch?
A: Yes, the minimum order quantity for this service is 300 pcs.
Q: Can I customize my colours on the touch screen light switch?
A: Yes, the minimum order quantity for this service is 300 pcs.
Q: Can I customize my own package for the touch switch?
A: Yes, the minimum order quantity for this service is 3,000 pcs.
About Sample Order
Q: Can I have a sample order for your touch sensitive light switch products?
A: Yes, we offer product samples, including mixed samples.
About Refund
Q: Can I get a refund if I receive a defective/damaged light switch?
A: Yes. You can return the item in the same condition as you received it with the original box and/or packaging intact. Once we
receive the returned item, we will inspect it. If the item is found to be defective/damaged, we will process the refund along with
any shipping fees incurred.