Hotsale School & Office Use 12pcs/pack 0.35mm Multi-color Gel Ink Pen Ball Pen Set

1. What kind of business is your company? (Are you a manufacturer with your own factory in China?)
--Yes, we have been working in this industry since the year of 2000. At the beginning, we export our products by the domestic distributors and later we do export business by ourselves.

2. How many different kinds of product specifications can you offer?
--We can supply all kinds of standardized products and we also can satisfy customers' special request by appearance design and logo print etc, that is we offer OEM and ODM services.

3. How long does the lead time of the regular and customized products?
--Normally, the lead time for regular products will be 15-25 days after payment and for customized products will be 25-35 days. And if order is hurry or quantity is large, we will reconsider the lead time for customer.

4. How can I keep my money safe and you will fulfill the contract on time?
--Don't worry for this issue, you can place order online and even if not, alibaba will guarantee your money safe if there is any problems between our cooperation. Alibaba, as a third party, will act as an arbitration organization, if we have any illegal behavior, they will punish us and even freeze our business account till we solved the problem for the buyer.

5. How do you control the quality of your products?
--We have a technical team with rich experiences in research and development, and we will strictly inspect our each process by special personnel. Till now, we can control our quality to rank the top10 from the raw material to the finished products in China.

6. What are the benefits of our cooperation with your company?
--First, you can be rest assured for product quality and the benefit is you will never worry to lose your customers due to quality problems. Second, you will have one more honest supplier with best quality and reasonable price for option. If you do business with us, we can guarantee the bulk goods will be same quality or even better than the sample initial confirmation.

7. What is your advantage among the competitors?
--Maybe we are not the best choice for the best quality and lowest price, but we will be the most practical quality supplier with best service for the entire order execution. We have four factories, two are for semi-finished products and another two are for finished products. Also we have brothers cooperating relationship with logistics agents and we can solve all the cargo and customs issues.