1. Is that factory price?
Yes. We assure you all prices are based on factory.
2. How long can I receive the dome once it's ordered?
In general, the whole shipping time may require 3-4 weeks to most countries. Custom made dome structures will need more time for
production. For the specific delivery time, please feel free to consult with our sales team.
3. Has your dome product been certified?
Yes. SHELTER is ISO certified. Our dome products are tested against the most rigorous standards such as the National Fire
Protection Code or Building Codes for temporary structures.
4. Is your dome strong and stable enough?
Yes. The main framework is high-quality steel pipe Q235 (anti-rust) which is calculated and tested as the strongest material for
outdoor use. Dome cover fabric is made of double-faced PVC coating synthetic fiber, which has the best performances in breaking
strength, water-proof, block-out, UV-proof, flame retardant (B1 DIN4102/ NFPA 701), jointed by high-frequency welding craft. It
can resist wind up to 100 km/h (62 mph) and snow load exceed 0.5 kN/sqm.
5. Can your geodesic dome be installed repeatedly?
Yes. Our domes can be assembled and dismantled repeatedly with small transportation size. The lifespan of steel framework can
reach 10+ years, and 5-8 years for PVC fabrics depending on different conditions of usage.
6. How can I go to visit your company?
Our company, Guangzhou New Shelter Tent Technology Co., Ltd. is located in Panyu district, Guangzhou, China. You can get in touch
with us to make an appointment to visit our company. Then we will arrange the pickup service.
7.How long is the warranty period?
3 Years warranty on your dome cover and 10 years warranty on your dome frame. Not including man-made damage or accident damage.
8. Do we have any overseas branch?
We have overseas branches in America, South Africa, and Romania.