1. Are you factory or trading company?
We're both manufacturer and trading company. We have our own factory and sales team, more flexible on delivery time and customized OEM services
2. Can I order if quantity less than MOQ?
Yes and it would be taken as sample order to production. We take more serious on sample order.
3. Can I order with my LOGO printing, size ,shape and package?
Yes, OEM and ODM service are available. And the original artwork prefer in Adobe Illustrator, PDF, CDR9 or CDRX4. We also have professional design team for you if you need.
4. What is your lead-time?
OEM order: 15-30 DAYS
NORMAL order: 7-10 DAYS
5. What’s your guaranty?
Our company has a strict quality check system which ensures that our products achieve consistent quality standards. If have problem or defective with the products will be Refundable and Exchangeable in your next order.
6. How about the Package? if they card stand for long way shipment?
Our products would be package in a hard cardboard box first, and then in a 3 layers carton with professional cushioning material, and will be fixed tightly, even shipment by sea is no problem.