FAQ
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Q1:
Can I have a sample for test?
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Yes, Sample order is welcomed, the lead time will be 3-5days according to your request.
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Q2:
How about the lead time?
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Sample order need 3-5days,mass order need 5-7days.
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Q3:
Do you have certificates about the led strip light?
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Yes,we have got the UL, CUL,CE,Rohs Certificate for all low voltage led strip.
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Q4:
What is your product quality?
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All of our product use the ul listed raw materials,and we have a strong quality control team toguarantee our quality according to AQL standard.The quality control system:lQC→pQc→FQC→OQC. At least 3 inspect times and will have 10-12 hours ageing test, also 50000Hoursworking span.
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Q5:
Do you accept OEM service?
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Yes, we accept OEM order. we will produce the products as your requirement.ODM is alsowelcomed,our engineer have more than 12 years experience for led strip industry.We can giveyou perfect solution for your project.
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Q6:
ls it OK to print my logo on product and package?
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Yes, it is OK.Before our production.please inform us formally,and confirm the design firstlybased on the sample that we send toyou.
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Q7:
What payment can you accept?
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We are so glad that you can pay by T/T, and of course,you can also pay by L/C, WesternUnion,PayPal,Trade lnsurance and so on.
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Q8:
Are you a factory? Where is your factory?
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Yes, we are factory,we are located in Shenzhen.
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Q9:
How much does it cost to ship to my country?
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The freight will be given by the freight company based on your Gross Weight or CBM.
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Q10:
What is the main market for Mingchen Lighting LTD?
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Our products are exported to all of the world,such as Europe , U.S.A. ,Australia , and Aisa ,which gain a good reputation in global market.
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