FREQUENTLY ASKED QUESTIONS
Most questions you may get are answered below. In order to avoid delays and save your time, please review them to see if your question is answered below. If your issue is not addressed, click here to submit a request.
MOQ without logo: 50 pcs each; MOQ with logo: 200-500 pcs
SHIPPING: you can contact us if there are CHEAPER shipping choice before you pay,Official shipping costs will be more expensive.
SAMPLE: plane samples are free, if you want sample with logo we will charge the custom fee and return after you ordered.
AMAZON SELLER: we always sale to amazon sellers, we know about all the rules.
OTHER ITEM: If these can not match your requirement, please let us know your demand , such thickness, material, size, polish, color, packing...
IN STOCK AND READY TO SHIPPING
if you need other size and color, just contact us
Item |
Description |
1.Model no. |
SY-F066 |
2.Material |
knife 18/0 fork&spoon 18/8 |
3.Color |
silver/gold/rose gold/black/multicolour/ gold+multi color handle/ silver+multi color handle |
5.MOQ |
50 pieces |
6.Packing |
poly bag/gift box |
7.Place of Origin |
Jieyang ,Guangdong, China |
8.OEM |
OEM/ODM order is welcome .Pls feel free to contact us for more info. |
9.LOGO |
Laser Engraved, Embossed |
10.Trade Term |
EXW/FOB/CIF/Door to Door |
1. Q. Questions about samples:
A :1)For first order ,stock sample is free and buyer pay the freight cost,which will be refund when you made the order amount more than $1000 later .
2) For old customer ,we will not only send free samples but also new designs for expending new market .
3) sample time :2days for stock items and available designs,and 7 days for buyer’s design making.
A: If you received an demaged or incorrect items from us ,please reach out to our Customer Service team and we will try to solve the problem as soon as possible.
4.Q: How to make my customized items ?
A:We have a professional research and development team and can customize products according to your requirements.
5.Q.Are you a factory or trading company ?
A: We are a direct manufacturer of the high quality of metal straw and stainless steel flatware set,kitchen utensils ,more than 10years.
6.Q.How about the delivery time ?
A: For stock items it will be finished within 3-5 working days.
For bulk order ,normally 7-15days, it depends on the order quantity and requirement.
7.Q:Shipping Term:
A: 1):Some small parcels or sample will shipping by express ,5-8 days for shipping (DHL,UPS,TNT,FEDEX…)
2):If your order with a big quantity ,it will be shipped by air,sea or railway you can choose te best one you like while making quotation.
We have discount price from forwarders because we delivery ererydays.