Q1. Can you place a sample order first?
A1. Yes, we will give you a quotation according to the size of the order. After your confirmation, we will send you the sample by express.
Q2. What's the minimum quantity of an order for your product?
A2. The moQ of each of our products is different. We can accept orders of different sizes and seek long-term cooperation.
Q3. How about the quality of your products?
A3. You can rest assured to buy our BERM brand products. The quality of our products is higher than some conventional models in the market, with high quality, not easy to damage and guarantee.
Q4. Can the product customize my LOGO?
A4. You can customize your LOGO for some of our products. You are welcome to contact us for details.
Q5. What should I do if I want to place an order for your products?
A5. Thank you for your recognition of us. You can send an inquiry to us through Alibaba or send it to us by email.
Q6. How should I solve the technical problems of the product?
A6. If the product has a functional problem, please contact our customer service, we will provide you with professional technical advice, until your problem is solved.
Q7. When will the goods be delivered after I place the order?
A7. We will determine the delivery time according to the size of your order.
As for small orders, most of our products are in stock, and we will send them to you within 1-3 working days as soon as possible.
As for mass orders, we need to communicate with you to confirm the delivery time according to the spot situation and order quantity combined with the production time.
Q8. Why did I choose you?
A8. Our company is specialized in doing all kinds of industrial control instruments and all kinds of related products, high degree of professionalism;
Our products are competitive in both price and quality. Our prices are affordable and our products are reliable.
Q9. After sales
A9. After receiving the product or in the use of the product, if you have any problems, please contact us, we will provide you with the best solution for different problems.
Q10. LOGO and outer packaging customization
A10. If you need to customize the LOGO and outer packaging, please contact customer service. Because it is a customized product, you need to add some customization fees. Please understand if there is any inconvenience.