Q1:
May I have a sample order
?
A: Yes, welcome to place an sample order to check quality or market.
Q2. What's the sample and goods lead time?
A:The stock sample for 1 day, custom sample for 7-10 days, bulk order for 20-25 days.
Q3. Do you have any MOQ limit?
A: yes,the MOQ is 2 pieces but any trial order is welcome.
Q4. How do you ship the goods and how long does it take to arrive?
A: According to your order quantity, usually ship by sea or by air and by express, 20-30 days by sea, 5-7 days by air and 3-5 days by express.
Q5. How to proceed an order?
A: Firstly let us know your requirements.
Secondly, We quote according to your requirements or our suggestions.
Thirdly, customer confirms the artworks and pay the deposit for formal orders.
Fourthly We arrange the production & shipment then you pay the balance to us.
Q6. Is it OK to print my logo on the product?
A: Yes. Please provide the logo AI file so that our designer can make the mockup for your approval. The minimum quantity of customized logo is 100 units.
Q7: Can you support custom packing?
A: Sure, custom package with warning text, gift box or display box is welcome.