Q1: How is the production capability of your factory?
A: Our factory has 6 production line, the production capacity each day is 5000pairs boots.
Q2: Is the price negotiated or canyou offer a discount price for a big order?
A: Sure, please contact us on line or by email gnz@gnz-china.com for a better price.
Q3: Can you do Customized boots? Brand customized?
A: Yes, we can produce OEM and ODM. Plz send your brand picture or design blueprint on line or by email gnz@gnz-china.com
Q4: Can I ask one pair samples before place order?
A: Yes, we can send you samples for free, but customer need to pay courier cost by themselves, such as DHL, TNT, Fedex , EMS etc
Q5: What’s the MOQ?
A1: normally is 500-1000pairs, but we can accept small qty as a trial order or marketing order.
A2: Customer can order 2 pairs or one carton (10pairs) for some items which are available for stock and can delivery within 48
hours.
Q6: Do you have CE certificate, we need it to clear custom?
A: Yes, all our products can meet CE standard, ENISO20345 S4, S5, SBP, S1P, ENISO20347.and we have cooperation relationship with
different international labs, including Interteck from Europe CE EN ISO20345:2004, EN ISO 20347:2004/ A1:2007,SBP, S4, S5 and LA.
Q7: Do you have Canadian CSA certificate?
A: Yes, our PVC SAFETY RAIN BOOTS R-1-99 qualified CSA Z195-04 certificate. We are 20 years export experience for Canada market.
Q8: Do you have ASTM certificate?
A: Yes, our boot with steel toe and midsole have passed ASTM F2413-18 testing report.
Q9: Do you have pass ISO certificat?
A: Yes, our company qualified ISO 9001, ISO 45001 and ISO 14001 certificate.
Q10: What is your payment, how can we pay you?
A1: Our company can accept both T/T, and L/C payment. If you have any other payment requirements, please leave massage, or contact
our online salesman directly, or send official email gnz@gnz-china.com to our sales and export department.
A2: or customer can pay online through our alibaba store.
Q11: Can you do our own packaging?
A: Yes, customer just provide the package design or picture and we will produce what you want. And we will email the draft design
for you confirm before production.
Q12: What's your after-sale service?
A: If there are any problems of our boots quality, we will handle it as below:
Step 1: customers need to provide us the samples which have problem, or send us pictures as well as video.
Step 2: According to the shoes problem, after checking it, our professional engineer will give customer a best solution.
Step 3: The claim amount will deducted from the new order.