Q: Are you trading company or manufacturer?
A: We have our own factory in Nanhai District, Foshan City.
Q: How do I get an estimate? How do we get started?
A:Just send us your approxiamate measurements or drawings, we are able to get back to you with quotation.
Q: What is your minimum quantity order?
A: We don't have MOQ. One meter or one set is OK
Q: Do you provide sample? Is it free or extra?
A: Yes, we can provide the samples of stair parts. All the sample cost will be refunded after you place the order.
Q: What is your terms of payment?
A: 30%-50% T/T for deposit, balance before loading.
Q: How can I assure my payment?
A: You can place the order through Trade Assurance on Alibaba. For the details, please contact us.
Q.Are you able to arrange the shipment?
A: No problem, we can ship by sea/air/express...
Q: What is your after-sale service?
A: After we deliver the goods, we will send the detailed drawings, installation instructions andl packing list to tell you how to install. For any problems during installation, you can contact us at any time.
Q: What is your company advantage?
A: For house owner, wholesale and retailer: To save you much more time and cost, we offer one-stop materials, including customized staircases, railings, window and door, kitchen cabinets, wardrobe, vanity, showers, flooring, tiles, etc.
B: For developer, contractor, builder: we have our own design team to give you the best design within your project budget. If required, we can also go to your project site for measurements and installation instructions.