Q1: How do you know product quality? A1: We can send you real photos or videos to check.
Q2: When can we ship?
A2: Small Order - within 7 working days after receipt of payment. Bulk Order - 10 working days for reference (details subject to
availability)
Q3: Can you provide some photos to display online?
A3: Yes, we can provide you with HD and elegant pictures.
Q4: What is the warranty on the product?
A4: One year warranty.
Q5: Can you customize the logo and packaging of the product?
A5: Yes, custom service is available.
Q6: What are the customer's payment terms?
A6: Alibaba Trade Insurance, PayPal, Western Union, telegraphic transfer, or Alipay, wechat are all acceptable.
Q7. What is your minimum order quantity? / Can you accept small orders?
A7: For SHUAIKE brand products, we accept orders of 200 pieces, you can mix orders
Q8. What are your payment terms?
A8. For SHUAIKE brand products, because we have stock, we can arrange delivery in 3 to 5 days.
Usually our dealers will pay 100% in advance.
- For OEM orders (custom logos, etc.), 30% deposit, 70% balance payable upon delivery.
Q9. How to arrange delivery?
A9. If you have an agent in China, we will deliver the goods to your agent after payment.
- If you do not have an agent in China, we will help you check the shipping details and costs after you confirm the final order.
