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Question 1:
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Do you support OEM?
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Answer:
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Yes, we support UI design, Customized logos, and package design.
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Question 2:
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What're your main products?
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Answer:
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1.5 pocket banknote sorter/counter, 2.5 pocket bankote sorter.
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Question 3:
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What are the differences with regular banknote counters?
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Answer:
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Our machines are based on Multispectrum image detection: Dual CIS, support R, G, B, IR; Magnetic detection: MT, MG; UV to detect the banknotes with high accuracy; support serial number reading of banknotes.
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Question 4:
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What currencies your machine can support?
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Answer:
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Up to 40 currencies are available now. The machine can support 100+ currencies. For new currency development, around 7-10 working
days are needed if offer sample notes.
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Question 5:
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Do you have any certifications for the machines?
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Answer:
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Yes, we passed CE, RoHS, ECB, and RCB tests.
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Question 6:
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What is the warranty period?
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Answer:
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What is the warranty period? It is one year. We offer free spare parts for replacement during this period. We always provide after-sales support, including online technical training for our distributors regularly, and 1-2 on-site training sessions per year.
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