Luxury Acacia Wood Kitchen Utensils Organizer Silverware Organizer Utensil Holder and Cutlery Tray with Grooved Drawer Dividers

Q1: Are you a factory or trading company? A: We are bamboo wood manufacture with our own export company which with rich experience for over 27 years . Q2:Can you make customized designed products? A:Sure, our factory have many years of experience in OEM orders. Suncha deposits 49 designers & inventors in R&D team. Q3:What about the leading time for mass production? A:30-40DAYS. Q4:How do you guarantee the quality? A:Suncha’s QC team is led by Hongliang Ye, who is our quality-control manager and has more than 15 years of experience. Under the guidance of him, there are a total of 31 quality inspectors and 7 testers. They help the factory to control the quality in their respective positions. They are distributed in IQC, IPQC, OQC and so on. At the same time, the factory also equips them with the most professional instruments, and trains them regularly so that they can better help us control the quality. Q5:How about the packing and shipping? A:We will strictly implement internal inspection standards to ensure the quality of the goods. Usually, our quality standards are AQL1.5 and 4.0, but we will also develop different quality standards according to different customers and strictly implement them. We will conduct a comprehensive inspection from several aspects, like the color、material、size、packing、labeling、funtional check, and so on. In addition to the basic inspection of the product itself, we will also add packing drop testing to make sure that the goods are also in good condition during transportation. Q6:How about the after-sales service? A:7/24 service. Any question, please feel free to contact with us. Q7: May I get a cheaper price? A:There can be a discount, but the discount depends on the quantity you order.