PVC Transparent Clear High Quality Hose
Service
At Goldsione we committed to superior customer service. These following customer support pages are designed to help and support you, our customer, using and buying our safe products.
Free Samples
1. We offer samples for our customers who would like to test our product quality before committing to any purchase.
2. Sample is free of charge
Cargo tracking
Either using ocean shipment or using air freight,We will deliver the ordered goods to you with quick carrier. Our customer service will track the goods until the goods have arrived at your hands.
OEM Service
1. we had a high standard of packing requirement, and can serve you a professional OEM packing service.
2. All our exporting products are packed using standard exporting packages. We are able to make special packages in your size, model, design, you could send us email to submit your requirement.
How to resolve when products are found to be faulty
All our products had past the inspection before packing in my factory. Every batch of products had corresponding production numbers. once there will be a complain, we could response and check it immediately.
Definitely speaking, once complain comes out, we handle like this:
1. We request you offer goods dispatch you receive, and other proofs, like goods picture etc;
2. After receipt your goods dispatch, then we will compare with our counter samples recorded from our production dept.
3. After confirmation the quality the same or not, then advice you reasons.
Offer complain solutions:
1. supplement extra quantity goods in free by sea shipment or in next order;
2. discount in next order
Pls Note That:
If you are interested in this product, please let us know your requirements in the following aspects.
1. What areas do you apply this product?
2. What size do you want?(Unit is mm or Inch)
3. What are your pressure requirements?(
Unit is bar/KPa/Psi
)
4. What is your MOQ?(Unit is Meter or Ton)
5. How many meters is the length of a roll?(If you have any request for this, please write down.)
6. Is the product need cold and oil resistant?(If you have,please write down the specific requirements.)
7. Are there any other requirements?(If you have,please feel free to write down the specific requirements.)
Dear my friend.Pls don't get us wrong.We will confrim the model based on the above information.Please send us your inquiry according to the above content.Thank you my dear.