FAQ |
Q: Are you a factory or a trading company? |
A: We are a professional trading company that deeply connects with dozens of production factories, with excellent cost-effectiveness, rich styles, and high-quality procurement guarantee. |
Q: What is your product range? |
A: We operate and sell various umbrellas, sun protection umbrellas, children's umbrellas, outdoor umbrellas, reverse umbrellas, etc. Please feel free to contact us for more details. |
Q: Can you help with the design? |
A: Yes, we have professional designers and free design services. If you can provide artwork or images, please send them to us in file format: cdr, eps, jpg, ai, psd, pdf. |
Q: Do I need to prove ownership of the brand/logo and provide an authorization certificate? |
A Yes, we will create your item after receiving the ownership and authorization certificate. |
Q: Can I obtain samples for free? |
Answer: Inventory samples can be directly sent to you after you pay the shipping fee. When making samples, only printing and mold fees need to be paid. |
Q: How long can I receive samples? |
Answer: After we receive the relevant fees, the samples will be prepared and sent to you via courier within 3-10 working days. |
Q: Do you inspect the finished product? |
A: Yes. Each step of production and finished products will be inspected by the QC department before shipment. |
Q: Is there a catalog that includes your company profile and product list? |
A: Yes, we can send them to you once we receive your email address. |