Q: Are you manufacture or trading company?
A: We are manufacture. Our factory has been specializing in supermarket shelves, warehouse racks and different, kinds of display stands since 2001.
Q: Where is your factory? Can I visit ?
A: Our factory is located in Zhejiang. You are warmly welcome to visit whenever you are available.
Q: What is your delivery time?
A: In general, within 15 days. It also depends on the order quantity and shelving design.
Q: What is the term of payment?
A: Payment terms: 30% of deposit upon signing the PI, and balance will be cleared by T/T before delivery.
Q: Are samples available?
A: Yes, samples are available at any time. We charge some sample cost and will return it during the next order.
Q: How could I install the racks?
A: We provide detailed install instruction for every type of shelf. If needed,we can also ask engineers to teach you for free.
Q: Could you produce according to customers design?
A: Sure, we have very rich experience in customizing shelves.And can provide 3D renderings for display.
Q: Do you produce shelf with different kinds of materials?
A: Yes, our main materials are MDF/ toughened glass/aluminum alloy/steel, etc., which can be customized according to customers market needs.
Q
: What is the manner of packing?
A: Generally, shelves are flat packed by air bubble film/ film in standard export cartons. Other packing like wooden box are available to clients requirement.