1. Please choose items from our website or send us pictures you want.If you have a specific design in mind, please provide us with
details or sketches.
2. We send you quotation for confirmation,after confirming,we will send you proforma invoice.
3. You transfer deposit payment for your order,and send us the bank bill for our confirmation.
4. After received your deposit,we will arrange production.
5. Once productsfinished, we will sendyou pictures for confirmation.
6. After you confirm the pictures,you can arrange balance to us and arrange shipment with your forwarder,or we can arrange shipment for you on request.
About payment
We accept the payment method like TT, Cash, Western Union. Normally
deposit 30% - 50% before production and balance paid before shipment.
About Product & Order
1. Can you design one specially?
Give us an idea, we can offer the design of inflatable games like inflatable slide,
inflatable water slides or amusement parks, activities for customers' project.
2. What are your standards for producing inflatable products?
Our products are compliant with CE, EN14960, EN 71, ISO9001, and SGS standards.
3. What is the minimum order quantity?
The minimum order quantity is 1 piece.
4. How can I install and use it?
We will send you installation video and manual to guide you online.
About Delivery & After-Service
1. What are the shipping methods available?
Shipping methods: Ship by sea, by air, by courier (DHL/UPS/TNT/FEDEX),
and freight charge can be prepaid or collected.
2. How long is the delivery?
By courier / by air: about 5~7 working days
By sea: depending on the destination port.
3.What is your after-service policy?
We will provide repair kits and instructions for any repairs needed.We take customer service seriously and are committed to providing a high level of after-sales support. Please contact us if you have any questions or concerns about our products.