FAQ:
Q1: What is the minimum order quantity?
The minimum order quantity for this product is 100 pieces
Q2: Are you a manufacture or strading comapny?
Sympathy bags is a one-stop bags manufacturer, focus on bags customization, providing customization service from design to
production.
Sympathy bags is manufacturer which has own factory, more than 13 years experience in custom bags.
Q3: What about the shipping methods and payment methods?
Factory produce directly with competitive price and fast delivery .
Q4: Can I order some samples for Customize some special shape products?
Sure,we can offer OEM and ODM. Normally,our samples is free, but as for some special cuse-tomised sample, it needs some expense based on your requirments.1,Sample time is 72 hours, lf your sample order is urgent, we can complete it in 48 hours even 24 hours,but there will be extra cost. (The sample fee (USD98) is the cost of the sewing master's labor and materials and accessories.)2,Sample cost will refund 100% when paying deposit.3,Free change sample once, if sample needed change.
There's no profit in sample fee. All of our hard work is in order to get mass production orders.
VIP SERVICE: in 1 hour finish artwork, in 4 hours finish sample. format files cdr, eps, ai, pdf or ps more than 300dpi.
Q5: How is the quality and after-sales service?
Quality: 100% QC by 3rd testing agency. After sale:
1,100% compensation for quality problem products.
2, Free replenishment of the problematic goods plus free shipping.3,100% satisfaction questionnaire survey.
IF YOU HAVE ANY OTHER QUESTIONS, PLEASE WRITE EMAIL TO US
OR CALL US, WE WILL REPLY YOU ASAP.