1. Are you a manufacture or trading company?
We have our own factory.
2. Where is your factory located ?
Our factory is located in Foshan, Guangdong Province, China. For every client, you’re welcome to visit our factory and cooperate with us.
3. Do you need sample fee?
Yes, sample cost is needed. But if you are from European and American countries ,we can send out the sample within 3 days from our 16 foreign warehouses. You can order directly on this platform. Finally, these costs can be returned back after your bulk order.
4. What is your lead time or delivery time?
The few sample quantity for European and USA can be sent out within 3 working days.The delivery time will be 25-30days for 40HQ,15-20days for 20GP after receipt of the deposit and confirming all the detailed information.
5. What is your payment terms?
T/T 30% deposit in advance,70% balance before container loading. L/C at sight, Paypal, Wester Union and son on .
6. How about the quality warranty?
If receiving damaged goods, how can we do ? We have strict control of quality from material to shipment. If you find our products damaged in the container when receiving the goods, please take photos or video to show us. We will find satisfying solution ASAP.