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Q1: Are you a factory or a trading company?
A1: We are manufacturers.
Q2: Where is your factory?
A2: Our factory is located inZhejiang.
Q3: Can I purchase samples from you?
A3: Yes! Our company provides samples, you are welcome to place a sample order to test
our excellent quality and service.
Q4: What payment methods do you accept?
A4: T/T (bank transfer), Western Union, L/C, PayPal, etc.
Q5: Can you put my brand name (logo) on these products?
A5: Yes! We welcome professional OEM service. Our factory accepts bulk
orders to make logos for free.
Q6: Can I know the status of my order?
A6: Yes. Order information and photos of the different production stages of your order
will be sent to you and the information will be updated in a timely manner.
Q7: What is the delivery time? (How long do you need to prepare my shipment?)
A7: If the goods are in stock, it is generally 5-15
days. If the goods are not in stock, generally it is 15-30 days, it is based on the quantity.
Q8: How will you deliver my goods to me?
A8: Your purchase will be made through DHL, UPS, FedEx, TNT, etc EMS. Air Cargo and Sea
Cargo, line, and air mail can also be delivered according to customer requirements.