Q1. Can I get sample before we make bulk order?
A1: Absolutely yes, sample is very necessary for you to check the craftsmanship and quality, meanwhile, once you place bulk order, we will refund the sample fee.
Q2. What is your MOQ?
A2: We will make different amounts according to different types of products
Q3. What is your lead time?
A3: After your confirmation of the order and the first payment, usually we can ship within 7 days for small order and 15 days for large quantity.
Q4: What should I do if I want to make my own designs?
A4: - We provide both OEM and ODM services. - Send us your requirements of the products such as design draft, materials, size, quantity, our team will discuss and feedback to you within 24 hours, then quote you the price, make the sample and wait for your approval.
Q5: What is your payment term and currency requirements?
A5: - T/T, Western Union, MoneyGram and Paypal. - USD, EURO and RMB are acceptable. - T/T, Western Union, MoneyGram and Paypal. - USD, EURO and RMB are acceptable.
Q6: What is the shipping method?
A6: - For the samples, we advice you to take it by express (UPS,DHL,TNT,FedEx and ect). - For bulk order, it could be shipped by sea or by air depends on your financial budget and time urgency.
Q7: I can't inspect your factory or the goods ,what should I do?
A7: - All of our production process, quality inspection process, packaging process and delivery process, we can provide video of the whole process, so that you can keep abreast of production progress and product quality.