FAQ:
1.Q:APP Name of this smart switch?
A:Tuya App. It names is Smart Life.
2.Q:How long is your production time?
A:Usually 15-20 working days, It is depended on your quantity.
3. Q:What's your products range?
A: We have UK Standard. EU Standard, US Standard, AU Standard smart home products.
4.Q:How long to make a sample?
A:3~5 working days which depends on the samples' complexity.
5.Q:What's the MOQ? And the MOQ for OEM?
A:Small quantity order accepted. But for OEM & ODM, please contact us.
6.Q: Payment
A:T/T, Western Union, PayPal. L/C, Alibaba Trade Assurance etc.
7.Q: Can your product connect to the Amazon Alexa system?
A: All our products can be connected to Alexa.
F
AQ2
1.Q: APP Name of this smart sprinkler controller?
A: Smart Life.
2.Q:How long is your production time?
A:30~45 days according to your quantity.
3.Q:Could I put my own logo on it?
A:Sure,customers' logo can be made by laser, engraved, embossed, printing etc.
4.Q:Should I pay extra for logo printing?
A:According to the actual situation,specific products.
5.Q:If i have my thoughts, can you design according to my idea?
A:Yes,our design teams are professional enough to meet your requirements.
6.Q:How long to make a sample?
A:3~7days which depends on the samples' complexity.
7.Q: Can your product connect to the Amazon Alexa system?
A: All our products can be connected to Alexa.
8.Q: How to control the Alexa compatible wifi sprin kler controller system by Amazon Echo?
A: Add your product in the APP for "Smart Life" firstly, then start the smart scene control.
9.Q: How many people can use the APP to control the WiFi irrigation controller on their phone?
A: No quantity restriction, anybody can download the APP and control it after add the device on their APP.