Q: What's your MOQ and leadtime?
A: (1) For small order, 1 piece also can order, we haven’t strict limit if we has product in stock. leadtime is depending on the stock quantity .
Q: Can I place the sample order ?
A: Yes, welcome to your sample order to test quality , different models of samples mixed available.
Q:
How about the quality of your products?
A : Our raw materials are purchased from qualified suppliers. And we have a strong quality
control team to guarantee our products quality.
Q: Can OEM or ODM service is available ? such as add brand logo and design on the items.
A : Yes, of course.
OEM and ODM are warmly accepted. OEM MOQ is 1000pcs.
There are five points customized logo.
1).The brand logo displayed when power on wristband.
2). APP icon
3) APP frist page logo
4). Package (Logo on gift box)
5). Screen printing on strap
Q: Do you test and inspect your finished products?
A: Yes, each part and every step of the items production will be tested and inspected by our QC Dept. before packing and shipping .
Q: Do you provide safety package?
A: Yes, we pack the products with neutral giftbox and safety cartons and test before shipping.
Q: Is there any discount?
A: Yes, we can give you some discount according to your order quantity.
Q: What's your method of delivery?
A: We cooperate with international expresses, such as DHL, UPS, FedEx,TNT, EMS to decrease your cost of shipping.
Q: How about your delivery time?
A: (1) For Samples, can be shipped within 3 days.
(2) If you just order products in stock , we can ship it in 7 days.
(3) For OEM order, 20 days after 30% deposit receiving and all artwork as well as software confirmed, exclude shipping processing time.
(4)For ODM order, it needs negotiated.
Q: What's your payment terms?
A: We can accept many payment methods, such as, T/T, L/C, Western Union, Money Gram,PayPal, Online Bank Payment etc. And 30% deposit and 70% balance by T/T before shippment after inspection (OEM order).
Q: What's your warranty policy?
A: 12 months warranty under normal use for our products
except artifically damaged and improper operation.
We will change it for free when our products have any quality problems.