Q1. Can I have a sample or sample order?
A: Yes, sample or sample order is welcomed to check the quality.
Q2. Lead time for sample order and bulk order?
A: For our regular products, it takes 5-7 days for sample preparing, for bulk order, it depends on your quantity, normally 3-5 weeks. For OEM products, it depends.
Q3. What is your MOQ?
A: Low MOQ, don’t hesitate to chat with us online.
Q4. How do you ship the goods and how long does it take to arrive?
A: For samples, we usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive.
For bulk order, we freight goods by air, by sea, by train, etc.
Agent appointed by customer is accepted.
Q5. Is it OK to print my logo?
A: Yes. Please inform us formally before our production and confirm the design firstly.
Q6: Do you offer guarantee for the products?
A: Yes, 2 years warranty offered.