Q: I couldn't find the products I want in your catalogue, can you develop it for me?
A: Yes. we have a research & development dept.
Q:What are your terms of payment?
A: Order $1000 + T/T, 30% deposit to arrange shipment. The remaining 70% is paid before shipping.
Q: How long is the lead time?
A: Normally we keep stock for most products, the lead time is 1-5 days as soon as the payment is released.
For customized products, it takes longer.
Q: How could I get a sample?
A: Free sample,you can take it from our office by your express delivery or pay express fee to us to send you.
Q: Can we ask for support if we run into trouble?
A: Of course, if there are any quality issues or problems; We can provide technical support or return services.
Q: Shipping
A: UPS / Fedex / DHL / TNT / EMS. or pls contact us directly which way your pre ferred.