Q1: What is your main products?
Our main products are fasteners:
bolts, screws, threaded rod, nuts, washers, anchors and rivets
. Meanwhile, our company also produces
stamping parts and CNC parts
, etc.
Q2: Wonder if you accept small orders?
Don't worry. Please feel free to contact us. We are committed to solving more problems and providing convenience for our customers, so we accept small orders.
Q3: Do you support customization? Do you provide samples and is it free or extra ?
Yes, we can make them
according to the drawings or samples
. We can provide
free samples of stock goods or standard parts
, you only need to pay the freight. If the product is customized, we need to charge extra mold fee.
Q4: How is your quality? And what if we don't satisfied your quality?
We have a
professional QC team
responsible for the inspection of raw materials, every procedure in the production process and mechanical properties of products, and
generate the inspection report.
If you are not satisfied with our products or find any transport damage or quality problems after receiving the goods, don't forget to take detailed photos and contact us as soon as possible. We will handle it properly to ensure that your loss is minimized.
Q5: How long is your delivery time?
For
products in stock
, we can ship it
within 7 days
after receiving your payment
. If it is a
custom item
, the delivery time
depends on the order quantity
.
Q6: What is your terms of payment ?
Depending on the amount of the order, we will charge 30% to 100% in advance, and the rest will be paid off before delivery.
It would be great if you could provide the following information about the product you need before contacting us:
A. product
materials
B. product
specifications
(eg. diameter, length, head type and groove type, etc )
C. product
standard number
(if the product have)
D. product
appearance pictures or drawings
E. the
quantity
you need
F.
price terms
(EXW/FOB/CIF/CFR/FCA/CPT/CIP/DAP/DDP)
All the above information will help us understand your needs faster and provide you with an accurate quotation. Thank you very much!