Q1:What is your delivery time?
Delivery date is based on the contract.In general,if it is in stock,we will deliver immediately.If some parts need to order,we will deliver in 15-20days.If we postpone,we will pay 1% of total transaction amount per day.
Q2:How many color options,can we customize color?
We can offer more than 100 colors,if you want to customize your electric city bike you order should >10pcs
Otherwise,you could choose stock bike.
Q3:What is your sample policy?
We can supply the sample,but up to two pcs.And you should pay the sample cost and the courier cost.But we can send samples from
our warehouse in USA or UK.
Q4:What's your payment terms?
For samples,100% T/T
For bulk,<20pcs,50% T/T in advance,50% before delivery
>20pcs 30% T/T in advance,70% before delivery
Q5:What's warranty for electric bike?
for common parts,such as pedal,grips,saddle,we will garantee for 18 months.
for electric parts,such motor and battery and controller,we will garantee for 12 months