FAQ
Q1: If you are a manufacturer or trading company?
A1: We are professional led light manufacturer , our main items are Led String Light
Q2: Can we have our LOGO on the lamp body and gift box ?
A2: Yes, pls consult with our sales for the OEM Process.
Q3: What about the lead time?
A3: Sample needs 3-5 days, mass production time needs 1-2 weeks or over according to the quantity.
Q4: Are your samples free or need cost?
A4: Actually it depends on the products. For low value products, we will provide free sample, freight
collect. But for some high value spls, it need sample cost and freight collect.
Q5: Why do our customers choose us?
A5: Reply <3 hours. Delivery time> 99%. Quality control> 99% After-sales service> 99% 100% QC inspection before timely delivery.
Q6: How do you ship the goods and how long does it take to arrive?
A6: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.