Q1.Do you have authorized distributors abroad ?
A:Presently Runtop is open for the trusted partner to be our distributor at your local market.
Feel free to let us know if you are interested to grow up together with Runtop
Q2.What is your MOQ and OEM service ?
A:
Don’t worry we has no MOQ standard right now
and yes Runtop support the OEM/ODM request based on your project need, which covers from hardware to software, from the product outlook to the logo printing
Q3.What payment term and trade term you use ?
A:Basically we support T/T bank transfer, Paypal, Western Union, Money gram, L/C or Alibaba Trade Assurance, and you can choose the one which is convenient for you
Q4.What is your delivery time ?
A:Usually we always keep the ready stock for sample order, which will spend 3 days to ship the goods out ; For the bulk order usually it will take about 3~6 weeks to make the goods ready
Q5.How is your warranty after ordering ?
A:Official Warranty time is 12 month.
While the warranty is not responsible for those broken by violence or updated with other brands. Our technical department will support you any time.
Q6. What’s the order process?
A:Usually our process is as below:
* Negotiation is agreed based onthe product price and specifications.
* The proforma invoice will be sent for payment first
* Productionwill be started once the payment is confirmed by our bank.
* Ship out the goods within the agreed delivery deadline
* Confirm the arrival of the products and we will keep waiting for your feedback of the goods performance,
The order process is finished then when you tell us everything is good
Please don't hesitate to send us emails and inquiries, RUNTOP can help you provide the most competitive products and services in the industry.