Q:Are you factory or trading company?
A: We are manufacturer.
Q:What shall we do if don't know how to operate your machine?
A: We can arrange our engineers to your country and you can also send your engineers to our factory for learning operation. Besides, there are detailed installation and operating instructions attached, it is very simple. We have telephone and email support at 24 hours per day.
Q: What are your payment terms?
A: We support T/T, L/C, Western Union and so on. Other ways can also be accepted after we both sides' discussion and agreement.
Q:How long is your machine's guarantee time?
A:1years. Main parts are made of high tool steel by special quenching treatment. With high corrosion resistance and wear resistance. During which the broken parts and spares caused by quality can be offered for free.
Q:Do you have stock?
A:Yes, Because we are direct manufacture, We have more than 100 pieces in stock.
Q: What does your factory do regarding quality control ?
A: Quality is priority. We always attach great importance on quality c ontrolling from the beginning to the very end.
Q: What’s the shipping cost from China to your country?
A: We can send machine to your port or door address by sea or airplane. Please kindly tell us your nearest port or address with postcode.We have reliable shipping agent to insure the safe, convenient and timely delivery.