product |
metal desk lamp |
Material |
Iron + acrylic |
Q1: Can I have a sample order for led light?
A: Yes, we welcome sample orders for LED lights. It's a great way to test and check the quality of our products. We also accept mixed samples if you want to try different products.
Q2: What is the lead time?
A: The lead time for sample orders is usually around 3-5 days. For mass production, it typically takes 1-2 weeks for larger order quantities. However, the exact lead time may vary depending on the specific product and order quantity.
Q3: Is there a minimum order quantity (MOQ) for LED light orders?
A: We have a low MOQ policy, so even 1 piece of LED light is acceptable for sample checking. We understand that every customer's needs may be different, and we are flexible in accommodating various order quantities.
Q4: How do you ship the goods and how long does it take to arrive?
A: We usually ship the goods by reliable express couriers such as DHL, UPS, FedEx, or TNT. The shipping time usually takes around 3-5 days to arrive at your designated location. Airline and sea shipping options are available as well and can be discussed based on your preferences and requirements.
Q5: How to proceed with an order for led light?
A: To proceed with an order, please provide us with your requirements or application. Based on that, we will offer you a quotation. Once you confirm the samples and agree with the terms, you can place a deposit to initiate the formal order. We will then arrange the production and keep you updated on the progress.
Q6: Is it possible to print my logo on the LED light product?
A: Yes, we can customize the products by printing your logo. Please inform us about your logo requirements before production starts. Our design team will work with you to confirm the design based on a sample or your specifications.
Q7: Do you offer a guarantee for your products?
A: Yes, we offer a warranty of 2-5 years on our LED light products. We stand behind the quality and reliability of our products, and we are committed to providing excellent after-sales support to our customers.