Q1. How to get an accurate quotation?
A1: The customer should provide the related technical requirements, drawings, pictures,industrialvoltage, planned output, and our engineers will provide solutions and quotations in time.
Q2. How about your delivery time?
A2: Generally, it will take 35 working days after receiving your deposit payment. The specific deliverytime depends on the
items and the quantity of your order, Sometimes we have standard machines instock.
Q3. What is the warrantee period of the machine?
A3: We can supply 1 year warranty for our machines, We can provide internet or calling service at anytime. We can also send engineers to your place if the production has big quality problems.
Q4. after-sales service
A4: 1. Installation: Free installation and commissioning, travel expense is on foreign(Including round ticket and accommodation cost) customer 2. Personnel training: Our engineers will give your employees free machine training when they cometo your company to assemble the machines, and welcome to our factory to learn how to operate ourmachine.
Q5. What services can we provide?
A5: Accepted Delivery Terms: FOB, CFR, CIF, EXW,FAS, CIP, FCA, CPT, DEQ, DDP, DDU, Express Delivery,DAF, DES; Accepted Payment Currency: USD, EUR, JPY, CAD, AUD, HKD, GBP, CNY,CHF;Accepted Payment Type: T/T, L/c,D/P D/A, MoneyGram, Credit Card, PayPal, Western UnionCash,Escrow; Language Spoken: English,Chinese, Spanish, Russian